I often consider that tipping should be abolished. You’d have to tip a lot of cash with Door Dash in order for the delivery person to see any of it. This same issue plays itself out across many other big names, and it plays into the same bizarre ideas of owners stealing the tips from their wait staff, of declaring that all gifts received go to the company for distribution (to the CEO), and so forth. Now, I don’t advocate abolishment via government action, so I lack a sensible solution… but that’s no worse than our folks in Washington!
Food delivery app DoorDash has, for months, doubled down on its policy of systematically skimming customer tips meant for its fleet of contract delivery workers. That resolve cracked on Tuesday night when CEO Tony Xu took to Twitter to announce some unspecified changes to its compensation model.