We’ve talked about this before, but it just seems like it’s getting worse. Frankly, it’s the idea of muscling the little guy around that gets me. I’m all for small government, but I think we need some kind of fix for this. Perhaps the best one is for those that are being reviewed, to just remember their customer service skills?

“They shouldn’t be able to try to financially break somebody just because they don’t like what you say.”

Found at www.cbsnews.com

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