Zoom’s CEO, Eric Yan, seems to be out of touch with where the money comes from for his company. We all are aware that Zoom came to the rescue when we all had to work from home. Even today many refer to the calls as Zoom calls, even if using a different product. So, the CEO said that employees need to be in the office because it’s too hard to build trust over Zoom. This is part of the battle that wages in the workplace, where other CEOs have reported increased productivity, increased morale, and greater profits for not having so much office space. This will continue for quite a while, even as people are reporting that mask requirements are coming back.
A leaked audio recording provides more detail on why the teleconferencing company is cracking down on remote work.