In a day and age where EULAs are 60 pages long, it’s no wonder that people aren’t reading them. Nobody knows what’s going on there, and they don’t think that they will be precluded from suing for damages done to them. I understand if we’re talking about minor discrepancies, but in this case, I agree, a lawsuit is the real place to be, not in front of an arbitrator.

Because Uber can’t prove that a Philadelphia woman actually read the company’s terms and conditions, she can’t be forced to settle her claims behind closed doors, a judge ruled.