An Amazon driver reported a smart doorbell making a racist remark. The driver reported it, and Amazon responded by turning off the homeowners Alexa. It turned out that the homeowner was a Microsoft software engineer who had outfitted cameras all over. He found the video which said “Excuse me, can I help you?” However, it took him a week to get Alexa restored. I shudder to think about the many people with Smarthomes which could experience an arbitrary lockout, simply due to a misunderstanding, or a disgruntled driver. The article is online, and I agree with the homeowner who called it out as a clear freedom of speech issue, and I see Amazon as acting as the Thought Police. Worse yet, most of my smarthome relies on Amazon.
On Wednesday, May 31, 2023, I finally regained access to my Amazon account after an unexpected and unwarranted lockout that lasted nearly a week, from Thursday, May 25. This wasn’t just a simple…
Found at medium.com
