Last week, a one-off story raised my eyebrow. It was about Hertz car rental charging a customer nearly $300 for not filling up a Tesla—a car that runs on electricity, not gas! Since that report, other customers came forward to share their similar experiences of being overcharged. In one case, a guy was billed a whopping $690 in extra fees for gasoline in the 100% electric vehicle. Hertz apologized and blamed it on a system error, but only after these stories made waves. Not everyone is fully convinced this was an honest mistake, and that leaves Hertz in a world of hurt.
Even though it is obvious that Teslas do not use gasoline, the customer had difficulty convincing Hertz customer service reps to reverse the charge. the company finally…
Found at www.techspot.com
