Just last year, Apple was the top dog in customer satisfaction among smartphone users, according to the American Customer Satisfaction Index (ACSI). But now there’s been a shake-up. This year, Samsung sprinted to catch up and now shares the throne with Apple, both scoring an impressive 82 out of 100. Not only did Samsung make significant strides, but it also snagged the lead in the 5G smartphone category. Meanwhile, Google and Motorola weren’t too far behind, tying for third place. This heated rivalry shows just how fierce the competition is in the smartphone world, and a wild ride may be ahead of us.

The American Customer Satisfaction Index (ACSI) released its latest report on how consumers feel about their smartphones. After just edging out the competition last year, Apple’s iPhone has lost its title as the sole winner of the study.

Found at 9to5mac.com