In response to the widespread disruptions caused by a faulty CrowdStrike update last year, new research from PagerDuty reveals that business leaders are preparing for future IT outages. The study indicates a shift in mindset, with 88% of surveyed leaders expecting another major incident in their own company within the next year. The major impact of that CrowdStrike incident that left millions of devices offline, has business now prioritizing ongoing preparation for such disruptions. The findings show an increased investment in preventative cybersecurity alongside efforts to enhance readiness for potential future outages.

Companies are preparing for the next IT outage